Frequently Asked Questions
Q. How much does a CoworkCity virtual office cost?
CoworkCity virtual offices start at 20,000 won/month. Both sole proprietors and corporations can use them, and you can get a better rate by choosing annual payment. With monthly payment, sole proprietors start at 40,000 won/month and corporations start at 55,000 won/month. Additional fees may apply depending on the branch.
Q. Do the contract date and the business registration date have to be the same?
In most cases, you sign the contract first and then register your business based on that contract, so it's fine if the business registration date is later than the contract date. However, backdating the contract date to an earlier date during business registration is not recommended for tax purposes, so it's safer to register with a date on or after the actual contract date.
Q. Can I sign a contract even if I don't have a business yet?
Yes, you can. Most customers sign a contract with CoworkCity first, while they are still preparing their business registration. You can then use the contract and virtual office address we provide to complete your business registration.
Q. Can I change the company name written on the contract?
Changing the company name needs to be done directly by your assigned manager after review, so please let us know the new company name through our customer center and we'll take care of it for you.
Q. How does on-site inspection support work?
When the tax office or a government agency notifies you of an on-site inspection schedule, please let our customer center know the date in advance. If you book in advance and then visit, we'll show you the seat to use on the day of the inspection so that it proceeds smoothly. The inspection must be handled in person by the representative, and same-day visits are not possible, so please be sure to book in advance.
Q. Can I change the representative or add a co-representative during the contract period?
If you need to change the representative or add a co-representative, please contact our customer center and we'll guide you through the required documents and process.
Q. Why do sole proprietors and corporations pay different prices?
The number of corporations that can be registered at a single address is very limited, so the price for corporations is set higher than for sole proprietors. This difference reflects the limited availability and scarcity of addresses at each branch.
Q. For on-site inspections, do I need to communicate directly with the branch?
On-site inspection scheduling and related inquiries are handled only through the CoworkCity customer center. We manage contracts and branch matters in one place, so reaching out to us is the fastest way to get accurate guidance. For a smooth process, please communicate through our customer center rather than contacting the branch directly.
Q. Are the rental prices shown on the website inclusive of VAT?
All rental prices listed on the website are final amounts that include VAT.
Q. I'd like to extend my contract. How do I do that?
The fastest way to extend is to do it yourself directly on My Page on our website. You can pay and extend instantly, anytime, 24 hours a day. If self-extension is difficult, please reach out to our customer center and a manager will assist you during business hours.
Q. Are there any separate deposits or maintenance fees?
With CoworkCity, there are no additional costs such as deposits or maintenance fees. You can use all of our services with just the virtual office rent.
Q. My business registration was rejected. Can I get a refund?
If your business registration is rejected by the tax office after signing the contract, you can request a refund under My Page > Contract History > Contract Details. When requesting a refund, please refer to the required documents that must be submitted and apply accordingly.
Q. When I transfer my contract, does CoworkCity find a transferee for me?
CoworkCity does not offer a brokerage service to find a transferee for you. For a transfer, you'll need to find the transferee yourself, and then contact our customer center to proceed with the name change.
Q. Is the office billed monthly, or all at once?
You can pay monthly or annually. For the monthly plan, the first 3 months are paid in advance to allow for the tax office's business registration review, and automatic monthly billing begins from the 4th month. The annual plan is billed every 12 months, and is available either as a one-time payment or as a subscription that automatically renews.
Q. What is the contract process?
You can complete the contract easily through the "Rocket Contract" feature on our website. It proceeds in this order: select a branch → choose contract options and add-on services → make payment → enter business and representative information → complete the electronic contract.
Q. What is the difference between a lease and a sublease?
Lease: a contract signed directly between the building owner and the tenant. Sublease: a contract that a shared office signs again with users after leasing the building itself.
Q. Can I sign a contract even before establishing my corporation?
Yes, you can. Before establishing the corporation, you can sign the contract under the representative's personal name first, and please select the contract amount based on corporate business pricing from the start. Once the corporate registration is complete, submit the certified copy of the corporate register and we'll update the contract to the final corporate name.
Q. Is there staff stationed at each branch?
CoworkCity does not have staff stationed at its branches; instead, professional managers visit periodically to manage them. If you need to visit the office, please make a reservation in advance through our customer center, and we'll guide you.
Q. What should I do when my contract expires?
Please submit a termination request under My Page > Contract History > Contract Details. When submitting the request, please complete all required documents and any actions you need to take in advance before applying.